Official Shaw Webmail URL: webmail.shaw.ca
https://webmail.shaw.ca
webmail.shaw.ca continue to work. If your password stopped working, reset it at myaccount.rogers.com.
Direct access to your @shaw.ca inbox — step-by-step login guide, password reset & IMAP settings. Verified April 2026.
Shaw webmail is the browser-based email portal for @shaw.ca email addresses, provided to Shaw Communications internet subscribers in British Columbia and Alberta. The portal at webmail.shaw.ca lets you access your Shaw inbox from any device without installing software.
Shaw's webmail uses a proprietary interface — not Roundcube or cPanel. It provides standard features including inbox, sent items, drafts, contacts, calendar, and spam filtering. The interface is responsive and works on desktop and mobile browsers. This differentiates it from other Canadian ISP webmail portals like Eastlink, Northwestel, and Xplornet which use Roundcube.
After the Rogers-Shaw merger, Shaw internet customers in Western Canada moved to Rogers branding, but the Shaw email infrastructure remains separate. @shaw.ca email accounts are managed through either my.shaw.ca or myaccount.rogers.com depending on when you merged your accounts.
For users preferring a dedicated email client, Shaw email is fully compatible with Outlook, Thunderbird, Apple Mail, and mobile email apps via standard IMAP/SMTP protocols using imap.shaw.ca — see the server settings table on the right for full details.
webmail.shaw.caname@shaw.caimap.shaw.ca:993smtp.shaw.ca:587Complete Shaw webmail login walkthrough for new and returning users. Takes under 2 minutes on any browser.
Open Chrome, Firefox, Safari, or Edge and type webmail.shaw.ca directly into the address bar — not into a search engine. Press Enter to load the official Shaw webmail login page. Bookmark this URL for faster access next time.
In the Email Address field, type your complete Shaw email address (e.g. yourname@shaw.ca). Always include the full @shaw.ca domain — omitting it will cause a login failure. Some older Shaw accounts may also use @shawcable.net.
Type your Shaw account password. Post-Rogers-merger, this is the same password you use for either my.shaw.ca or myaccount.rogers.com. If you changed your password during the Rogers account migration, use the updated Rogers account password here. Passwords are case-sensitive.
Click the Sign In button. A successful login takes you directly to your Shaw inbox. If you see an authentication error, double-check the email format and password before trying again. Multiple failed attempts may trigger a temporary security lockout.
💡 Tip: For public or shared computers, never check "Remember me" or "Stay signed in" — always log out manually when done.You are now inside Shaw webmail. Use the top navigation to access Inbox, Compose, Contacts, and Calendar. Under Settings (gear icon), configure vacation/auto-reply messages, email filters, folder management, and spam preferences. Always click Sign Out when you have finished.
💡 Tip: Shaw webmail's spam filter can be aggressive — check your Junk Mail folder regularly for legitimate emails that were incorrectly filtered.Use these settings to configure your @shaw.ca email in Outlook, Thunderbird, Apple Mail, Gmail, or any IMAP-compatible app. IMAP is recommended over POP3 — it keeps your emails synced across all your devices without removing them from the server.
| 📥 Incoming Mail (IMAP) — Recommended | |
|---|---|
| IMAP Server | imap.shaw.ca |
| Port | 993 |
| Security | SSL / TLS |
| Username | Full email: yourname@shaw.ca |
| Password | Your Shaw / Rogers account password |
| 📥 Incoming Mail (POP3) — Alternative | |
|---|---|
| POP3 Server | pop.shaw.ca |
| Port | 995 |
| Security | SSL / TLS |
| 📤 Outgoing Mail (SMTP) | |
|---|---|
| SMTP Server | smtp.shaw.ca |
| Port | 587 |
| Security | STARTTLS |
| Authentication | Required — full email + password |
Manage your email password, account settings, and preferences at myaccount.rogers.com (for accounts merged with Rogers) or my.shaw.ca (for legacy Shaw accounts). Both portals work for @shaw.ca email management.
For the best mobile experience, configure @shaw.ca using IMAP in a native app — better interface than mobile browser webmail:
Many Shaw webmail issues trace back to the Rogers merger. Click each problem to expand the fix.
This is the single most common issue since the Rogers-Shaw acquisition. If your Shaw password suddenly stopped working, your account may have been migrated to the Rogers system:
webmail.shaw.ca and use the new password — it will now work on both portalswebmail.shaw.caShaw's custom webmail interface is primarily optimised for desktop browsers:
imap.shaw.ca, port 993, SSL) — native apps provide a far superior mobile email experience than browser-based webmailTwo reset paths exist depending on whether your Shaw account has been migrated to Rogers or remains on the legacy Shaw system.
Visit myaccount.rogers.com or my.shaw.ca and click "Forgot Password" on the login page.
Enter your @shaw.ca email. Rogers/Shaw will send a reset link to your registered recovery email or SMS verification to your phone number on file.
Click the reset link and create a new strong password. Use 10+ characters mixing uppercase, lowercase, numbers, and symbols. Avoid reusing old passwords.
Return to webmail.shaw.ca and log in with your @shaw.ca address and the new password. Update the password in Outlook/Thunderbird too.
Legacy Shaw account not yet migrated to Rogers? Use my.shaw.ca for password reset. If you cannot verify your identity online (no recovery email/phone on file), call 1-888-472-2222 with your Shaw account number and photo ID ready for agent-assisted reset.
Update all connected email clients after reset: If Outlook, Thunderbird, or your phone's Mail app has your Shaw email configured, update the stored password there immediately. Repeated IMAP/SMTP authentication failures from connected apps can re-lock your Shaw account. See the IMAP settings section above for where to find the password field in each app.
webmail.shaw.ca. For phone-assisted reset, call 1-888-472-2222 (24/7). See our full password reset guide above.webmail.shaw.ca. If that fails, reset via myaccount.rogers.com. For other issues (blank page, browser errors), see our full troubleshooting guide above.imap.shaw.ca, Port: 993, SSL/TLS. POP3 (alternative): Server: pop.shaw.ca, Port: 995, SSL. SMTP (outgoing): Server: smtp.shaw.ca, Port: 587, STARTTLS, authentication required. Use your full @shaw.ca email as username. See the full settings table in the Email Client Setup section above.webmail.shaw.ca. For a much better mobile experience, configure your @shaw.ca in Gmail or Apple Mail using IMAP: server imap.shaw.ca, port 993, SSL. Your inbox syncs automatically. This approach is better than browser-based webmail, similar to how Eastlink webmail users and Telus Hosting users access email on mobile.