Official Login URL: webmail.telushosting.com
https://webmail.telushosting.com
Direct access to your Telus Hosting email — two portals covered, login guide, password reset & IMAP settings. Verified April 2026.
Official Login URL: webmail.telushosting.com
Telus Hosting is the web hosting division of TELUS, one of Canada's largest telecommunications companies serving British Columbia and Alberta. Telus Hosting provides shared web hosting, business hosting, and domain registration services, with each plan including email hosting for custom domain addresses.
The Telus Hosting webmail portal at webmail.telushosting.com lets hosting customers access email accounts like yourname@yourbusiness.ca through any browser without software installation. The interface supports folders, contacts, calendar integration, and email filters.
Separately, Telus.net personal email (@telus.net, @telusplanet.net, @shaw.ca) is a legacy ISP email service for Telus internet subscribers. These accounts are accessed at webmail.telus.net. Both portals are covered in this guide — see the settings table for IMAP configuration on both.
For desktop or mobile email apps, Telus Hosting supports IMAP (recommended) and POP3 via mail.telushosting.com. This is fully compatible with Outlook, Thunderbird, Apple Mail, Gmail, and all standard email clients — compare with similar Canadian providers like Shaw webmail and Northwestel webmail.
For custom domain email accounts (@yourdomain.ca) on Telus web hosting plans
For @telus.net or @telusplanet.net internet subscriber email accounts
webmail.telushosting.comwebmail.telus.netmail.telushosting.com:993smtp.telushosting.com:587imap.telus.net:993Complete walkthrough for Telus Hosting email users. Takes under 2 minutes. For Telus.net personal email, use the same steps but go to webmail.telus.net instead.
Launch Chrome, Firefox, Safari, or Edge and type webmail.telushosting.com directly into the address bar. Press Enter. The Telus Hosting webmail login page will load. If you are a legacy Telus.net user, navigate to webmail.telus.net instead — both portals are covered in this guide.
In the Email / Username field, type your complete email address. For hosting accounts, this is your custom domain email (e.g. you@yourbusiness.ca). For Telus.net accounts, use your @telus.net or @telusplanet.net address. Never use just the username without the domain.
Type the password for your specific email account. Important: for Telus Hosting email, this is the password set in the Telus Hosting control panel — it is separate from your main My TELUS account password. For Telus.net personal email, use your Telus internet account password unless you changed it separately.
⚠ If you recently changed the password in cPanel / control panel, use the new password here — changes take effect immediately.Click the Login or Sign In button. Successful login takes you to your Telus Hosting webmail inbox. If you see an error, double-check your email address format and password before trying again — multiple failed attempts may trigger a temporary lockout.
💡 Tip: Only check "Remember me" on personal devices — never on shared, work, or public computers.You are now inside your Telus Hosting webmail. Use the navigation to access Inbox, Compose, Sent, Drafts, and Folders. Access Settings to create email filters, set an auto-reply/vacation message, and customize your email signature. Always click Logout when you are finished — especially on shared devices.
💡 Tip: For daily use on multiple devices, set up your Telus email in Outlook or Gmail using IMAP — your inbox stays synced everywhere automatically.Use these settings to configure your Telus Hosting or Telus.net email in Outlook, Thunderbird, Apple Mail, Gmail, or any IMAP-compatible email app. IMAP is strongly recommended over POP3 — it syncs your inbox across all devices and doesn't delete messages from the server.
🌐 Telus Hosting Email Settings
| 📥 Incoming Mail (IMAP) | |
|---|---|
| IMAP Server | mail.telushosting.com |
| Port | 993 |
| Security | SSL / TLS |
| Username | Full email: you@yourdomain.ca |
| 📤 Outgoing Mail (SMTP) | |
|---|---|
| SMTP Server | smtp.telushosting.com |
| Port | 587 |
| Security | STARTTLS |
| Auth Required | Yes — full email + password |
📧 Telus.net Personal Email Settings
| 📥 IMAP (Telus.net) | |
|---|---|
| IMAP Server | imap.telus.net |
| Port | 993 (SSL) |
| SMTP Server | smtp.telus.net |
| SMTP Port | 587 (STARTTLS) |
| Username | yourname@telus.net |
Manage all your email accounts — create, delete, change passwords, set quotas, and configure forwarders — through the Telus Hosting control panel at cp.telushosting.com. You can also launch webmail directly from the control panel.
For the best mobile experience, add your Telus Hosting email to a native app using IMAP settings above. Works with:
Click each problem to see the step-by-step fix. Most issues resolve in under 5 minutes.
This is the most common Telus Hosting login error. The most frequent cause is using the wrong password — your Telus Hosting email password is set separately from your My TELUS account password:
webmail.telushosting.com, not webmail.telus.netBrowser or server-side issues can prevent the login page from loading:
webmail.telushosting.com in an incognito/private browser window firstIf expected emails are not appearing in your Telus Hosting inbox:
Telus Hosting may lock email accounts after repeated failed login attempts or if unusual activity is detected:
If you can receive but not send emails from Telus Hosting webmail:
smtp.telushosting.com, port 587, STARTTLS, authentication requiredUnlike most ISPs, Telus Hosting email passwords are managed through the control panel — not the webmail login page itself.
Go to cp.telushosting.com and sign in with your Telus Hosting admin credentials (different from your email password).
In the control panel, navigate to the Email Accounts section. Find the email address whose password you want to change.
Click Change Password next to your email. Enter a new strong password (8+ chars, mix of letters, numbers & symbols). Save changes.
Return to webmail.telushosting.com and log in with your email address and the new password. Changes take effect immediately.
Can't access the control panel? If you forgot your Telus Hosting control panel password, use the "Forgot Password" link at cp.telushosting.com — a reset link goes to your registered admin email. If that's not accessible either, call Telus Hosting support at 1-888-811-2323 (24/7). For Telus.net personal email password reset, visit telus.com and use the My TELUS account password reset flow.
Update email clients after password change: If you have Outlook, Thunderbird, or a phone mail app configured with your Telus Hosting email, update the password in those apps immediately after changing it — otherwise they will lock your account with repeated failed IMAP/SMTP authentication attempts. Check our IMAP settings section above for where to find the password field in your email client.
you@yourbusiness.ca) — managed via the Telus Hosting control panel. Telus.net email is the legacy personal ISP email for long-term Telus internet subscribers with @telus.net or @telusplanet.net addresses. They use different webmail portals, IMAP servers, and credentials.cp.telushosting.com, go to Email Accounts, find your address, and click Change Password. Unlike most ISPs, you cannot reset email passwords from the webmail login page itself — it must be done through the control panel. See our full password reset guide for step-by-step instructions.mail.telushosting.com, Port: 993, SSL/TLS. SMTP: smtp.telushosting.com, Port: 587, STARTTLS. Telus.net IMAP: imap.telus.net, Port: 993, SSL. SMTP: smtp.telus.net, Port: 587. Use your full email address as username. See the complete settings table for both portals.webmail.telushosting.com via mobile browser, or for a much better experience, configure your Telus Hosting email in Gmail (Android/iOS), Apple Mail (iPhone), or Microsoft Outlook using IMAP: server mail.telushosting.com, port 993, SSL enabled. Your email syncs automatically across all devices. Compare with similar setup guides for Eastlink and Shaw.telus.com is the account management portal for billing, phone, and internet services. Telus Hosting Webmail at webmail.telushosting.com is specifically for reading and sending email accounts under your web hosting plan. They use different credentials — your My TELUS password will not work on the webmail portal.cp.telushosting.com, go to Email Accounts, and click Create Email Account. Enter the desired username prefix, select your domain from the dropdown, set a password and storage quota, and click Create. The new account is immediately accessible at webmail.telushosting.com. The number of email accounts you can create depends on your Telus Hosting plan.