Access your Look.ca email account directly — updated & verified April 2026
Look Communications (Look.ca) is an Ontario-based independent telecommunications company providing internet, phone, and business connectivity services to residential and commercial customers in Central and Eastern Ontario. Look Communications has served Ontario communities for over 20 years.
Look.ca provides email hosting services with @look.ca email addresses accessible through their webmail portal at webmail.look.ca. Using Roundcube as the email client, Look.ca subscribers can access their email accounts from any browser with a full suite of email management features.
Follow these 5 steps to access your Look.ca email account
Open Chrome, Firefox, Safari, or Edge and navigate to https://webmail.look.ca
Type your complete Look.ca email address, e.g., yourname@look.ca
Type your Look.ca email account password. Passwords are case-sensitive.
Press the login button to authenticate. If prompted for two-factor authentication, check your phone or authenticator app.
You now have full access to your Look.ca webmail inbox. You can read, compose, and manage your emails.
Multiple options to stay connected to your Look.ca email
Access Look.ca webmail from your smartphone using any mobile browser at https://webmail.look.ca.
Check your mobile browser — the webmail portal works on iOS and Android.
Set up your Look.ca email in a desktop app for offline access and enhanced features.
Manage your Look.ca account, billing, and services through the main ISP website.
Visit Look.ca Website →| Protocol | Server | Port | Security | Username |
|---|---|---|---|---|
| IMAP (Recommended) | mail.look.ca |
993 |
SSL/TLS | Full email address |
| POP3 | mail.look.ca |
995 |
SSL/TLS | Full email address |
| SMTP (Outgoing) | mail.look.ca |
587 |
STARTTLS | Full email address |
💡 IMAP is recommended over POP3 — it keeps your email synchronized across all devices.
Click any issue below to see the fix
Double-check you're entering your full email address (including @look.ca) and that caps lock is off. If you've forgotten your password, click "Forgot Password" on the login page to reset it via your recovery contact.
Account lockouts typically happen after multiple failed login attempts. Wait 15–30 minutes and try again. If still locked, contact Look.ca customer support directly at https://www.look.ca/support to unlock your account.
Try these steps in order: (1) Clear your browser cache and cookies (Ctrl+Shift+Delete). (2) Open an incognito/private window and try again. (3) Try a different browser entirely. (4) Disable any VPN or proxy temporarily. (5) Check if Look.ca's service status page shows any outages.
If you're not receiving your 2FA code: check your spam folder for the email code, verify your phone number is correct, use a backup code if you saved one during setup, or contact Look.ca support to temporarily disable 2FA and regain access.
Slow webmail can be caused by: too many emails in your inbox (archive old messages), a slow internet connection, browser extensions interfering (try disabling them), or ISP-side server issues. Try a different browser or check Look.ca's status page for service disruptions.
Follow these steps to regain access to your account
Open webmail.look.ca in your web browser.
Click "Forgot Password?" below the login form.
Enter your @look.ca email address and submit the request.
Contact Look.ca support at 1-866-665-5665 for further account assistance.
Common questions about Look.ca webmail login and access
The official Look.ca webmail login URL is https://webmail.look.ca. Bookmark this URL for quick future access. This is the verified, official login page — last confirmed April 2026.
Look.ca webmail uses Roundcube as its browser-based email interface. This provides a modern, full-featured email experience including inbox, folders, contacts, and sometimes calendar features — all accessible from any web browser.
Visit https://webmail.look.ca and click the "Forgot Password" link. Enter your email address and follow the instructions. If you've lost access to your recovery contact, call Look.ca customer support directly to verify your identity and regain access.
Yes! Open Safari, Chrome, or any browser on your iPhone or Android phone and go to https://webmail.look.ca. The portal is mobile-responsive. For a better mobile experience, configure your Look.ca email in your phone's built-in Mail app using the IMAP settings listed on this page.
IMAP (Incoming): mail.look.ca, Port 993 (SSL). SMTP (Outgoing): mail.look.ca, Port 587 (STARTTLS). POP3 (Alternative): mail.look.ca, Port 995 (SSL). Use your full email address as the username.
Common reasons: (1) ISP server maintenance or outage — check https://www.look.ca for status updates. (2) Browser cache issue — try incognito mode. (3) Incorrect login credentials — reset your password. (4) Internet connectivity issue — test other websites. (5) Browser compatibility — try Chrome or Firefox.
While logged into your Look.ca webmail at https://webmail.look.ca, navigate to Settings → Account → Change Password (exact menu may vary). Enter your current password, then your desired new password twice. Save the changes. For security, use a password with 12+ characters including letters, numbers, and symbols.
Yes, Look.ca webmail is included free with your Look.ca internet or hosting subscription — there is no additional charge for accessing the webmail portal. If you are no longer an active Look.ca subscriber, your email account may have been deactivated.